Privacy Policy
Effective Date: [19/05/2025]
Company Name: STARS SCM Limited
Introduction
This Privacy Policy outlines how Stars Supply Chain Management Limited ("we", "us", or "our") collects, uses, stores, and discloses personal data through our websites, services, and platforms, including channels connected to Meta (Facebook, Instagram, WhatsApp).
By using our services, you confirm your full agreement with this policy. If you disagree with any part, do not use our services.
Purpose & Scope
This policy is created to comply with data protection laws, protect our operations, and limit misuse or exploitation of our services.
We reserve the right to deny service or take legal action against any person or organization attempting to use this policy in bad faith.
What We Collect
We collect only the necessary and relevant information for business and legal purposes. This may include:
- Name, phone number, email address, and company details
- Product or order data, communication records
- IP address, device type, browser data, cookies
- Public profile information and message history through Meta platforms
- Technical or tracking data from site usage
We do not collect sensitive personal information unless legally required.
Use of Information
We use collected data to:
- Provide services, respond to requests, and manage orders
- Verify identity and prevent fraud
- Fulfill legal and business obligations
- Improve our systems and protect our network
- Deliver advertising and engagement (within policy limits)
We do not offer warranties beyond what is legally required.
Responsibility of Users
You are fully responsible for the accuracy, truthfulness, and legality of the information you provide.
We are not liable for any issue caused by false, incorrect, or unauthorized information submitted by users.
We may reject, block, or report any user who provides misleading data or uses our services for manipulation or unauthorized purposes.
Data Sharing and Security
We do not sell personal information.
We may share your data with:
- Authorized team members and partners under confidentiality
- Trusted third-party service providers (logistics, hosting, accounting, etc.)
- Government or legal entities, only when required by law
- Meta platforms to process communications or ads
- IT teams or advisors to secure systems or prevent abuse
We apply strict internal controls, but cannot guarantee full protection from unauthorized external actions.
Limitations of Liability
We are not responsible for:
- Losses caused by your misuse or neglect of our services
- Security breaches caused by third-party attacks or external platforms
- Data misuse or fraud committed by others using our platform or brand
- Inaccurate data you submitted or shared
We reserve the right to deny any claim or demand not supported by law or proof.
User Conduct Rules
Users are not allowed to:
- Provide false or stolen personal information
- Contact our partners, suppliers, or third parties for private deals
- Copy or redistribute our content or materials
- Interfere with our processes, websites, or systems
- Attempt to use this policy to file false claims or manipulate outcomes
We take violations seriously and may enforce restrictions or seek legal compensation.
Third-Party Tools and Meta Platforms
Our services may be connected to tools and platforms like WhatsApp, Instagram, and Facebook.
By engaging through those platforms, you also agree to their separate terms and privacy rules.
We are not responsible for their handling of your data.
Cookies and Analytics
We use cookies and tracking tools to:
- Monitor website activity and improve functionality
- Detect suspicious behavior or abuse
- Enhance ad delivery or retargeting through partners like Meta
You may disable cookies through your browser settings.
Your Rights
You may request to access, correct, or delete your data, or opt-out of marketing.
We reserve the right to verify all requests and reject those that are unreasonable, abusive, or unlawful.
Your rights are respected within the limits of applicable laws and our ability to confirm your identity.
Policy Changes
We may update this policy without notice. The latest version will be published on our websites.
By continuing to use our services, you accept the current version.
Contact Us
For questions or to submit a request, contact us through:
Stars Supply Chain Management Limited
📧 Email: [support@scmstars.com]
🌐 Website: [www.scmstars.com]
📞 Support: [+966550815989]
Final Protection Notice
This policy is intended to protect our company and our customers.
Any person or group attempting to manipulate, misuse, or take legal advantage of this policy may face permanent restriction and legal action.
We reserve all rights to protect our business operations from abuse, fraud, or misrepresentation.